Purchase with NDIS Funding

At Calmy, we’re proud to support NDIS participants in accessing our products to help improve sleep, reduce stress/anxiety, and promote relaxation.

Many of our customers use their NDIS Core Supports (Consumables) budget  to purchase GoCalm devices and other products as part of their wellbeing goals.

Can I use my NDIS funding to purchase from Calmy?

Yes - if your NDIS plan includes funding for Consumables under your Core Supports budget, you may be able to use it to purchase a Calmy product.

To be eligible, your NDIS goals should relate to:

  • Improving sleep quality or managing insomnia
  • Supporting emotional regulation
  • Reducing stress or anxiety
  • Promoting relaxation and overall wellbeing

Important Update: New NDIA Evidence Requirements

Due to recent NDIA policy changes, NDIS participants are now required to provide supporting evidence from an Allied Health professional when submitting claims for certain items.

This evidence must explain how the product helps the participant with one or more of the following:

  • Personal care or daily living activities
  • Safety and independence
  • Household tasks
  • Community participation and integration

To meet this requirement, your Allied Health professional (such as an occupational therapist, psychologist, physiotherapist, or GP) must complete the following statement and include it with your claim or invoice submission:

Allied Health Professional Statement

I confirm that I have assessed (participant name) and deem that a (specific product name) is reasonable and necessary and will assist with (specific type of assistance).

In providing this recommendation, I confirm that:

  • The support meets the participant’s disability-related needs.
  • The support represents value for money.
  • No other government service funds or subsidises this support.
  • The support is considered safe and suitable for the participant.

How to purchase using your NDIS budget

If you are Self-Managed

1. Place your order directly through our website.

2. Complete your purchase using your preferred payment method.

3. Once your order is complete, email us at hello@calmy.com.au to request a Tax Invoice.

4. You can then use this invoice to submit a claim, along with your Allied Health Professional Statement, through the NDIS participant portal or app for reimbursement.

If you are Plan-Managed or Agency-Managed

1. Email us at hello@calmy.com.au with the following details:

  • Your full name
  • NDIS participant number
  • Date of birth
  • Postal address
  • Billing address
  • Phone number
  • The product(s) you would like to order
  • Your Plan Manager’s contact details (if applicable)

2. Our team will then prepare a Tax Invoice made out to your Plan Manager or the NDIA for payment.

3. Send the Tax invoice, along with your Allied Health Professional Statement, to your Plan Manager or the NDIA.

4. Once payment is received, your order will be dispatched promptly.

If you have any other questions regarding purchasing using your NDIS funds, please reach out as we're here to help!